🔄 Refund & Cancellation Policy
Last updated: //2026
This website is owned and operated by Shopping Zone.
At Home Made (including our brands Lion Tea Premium , Mom’s Choice & Dhanyam Foods ), customer satisfaction is important to us. Please read the following policy carefully to understand our refund and cancellation process.
Order Cancellation
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Orders can be cancelled before they are shipped.
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Once an order has been shipped, it cannot be cancelled.
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To request cancellation, please contact us as soon as possible through email or our website.
Refund Eligibility
Refunds are applicable only in the following cases:
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Wrong product delivered
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Product received in damaged condition
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Product missing from the order
📌 Any issue must be reported within 48 hours of delivery with proper images or proof.
Non-Refundable Items
Refunds will not be provided in the following situations:
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Change of mind after delivery
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Slight variation in color, taste, or packaging
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Delay caused by courier partners or unforeseen circumstances
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Products opened, used, or tampered with
Refund Process
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Once your request is approved, the refund will be processed within 5–7 business days.
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Refunds will be credited to the original payment method used during purchase.
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Shipping charges (if any) are non-refundable.
Replacement (If Applicable)
In case of damaged or incorrect products, we may offer a replacement instead of a refund, depending on availability.
Contact Us
For refund or cancellation-related queries, please contact us at:
📧 Email: care.homemadestore.gmail.com
🌐 Website: https://homemadestore.in