🔄 Refund & Cancellation Policy
Last updated: //2026
This website is owned and operated by Shopping Zone.
At Home Made (including our brands Lion Tea Premium , Mom’s Choice & Dhanyam Foods ), customer satisfaction is important to us. Please read the following policy carefully to understand our refund and cancellation process.
Order Cancellation
Orders can be cancelled before they are shipped.
Once an order has been shipped, it cannot be cancelled.
To request cancellation, please contact us as soon as possible through email or our website.
Refund Eligibility
Refunds are applicable only in the following cases:
Wrong product delivered
Product received in damaged condition
Product missing from the order
📌 Any issue must be reported within 48 hours of delivery with proper images or proof.
Non-Refundable Items
Refunds will not be provided in the following situations:
Change of mind after delivery
Slight variation in color, taste, or packaging
Delay caused by courier partners or unforeseen circumstances
Products opened, used, or tampered with
Refund Process
Once your request is approved, the refund will be processed within 5–7 business days.
Refunds will be credited to the original payment method used during purchase.
Shipping charges (if any) are non-refundable.
Replacement (If Applicable)
In case of damaged or incorrect products, we may offer a replacement instead of a refund, depending on availability.
Contact Us
For refund or cancellation-related queries, please contact us at:
📧 Email: care.homemadestore.gmail.com
🌐 Website: https://homemadestore.in