🚚 Shipping & Delivery Policy

Last updated: //2026

This website is owned and operated by Shopping Zone.

At Home Made (including our brands Lion Tea Premium, Mom’s Chice and Dhanyam Foods ), we aim to deliver your orders safely and on time. Please read the details below to understand our shipping and delivery process.

Shipping Locations

We currently ship our products across India.
Delivery availability may vary based on your location and courier serviceability.

Order Processing Time

  • Orders are usually processed within 1–3 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

  • Estimated delivery time is 3–7 business days, depending on your location.

  • Remote or non-metro areas may take slightly longer.

📌 Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at checkout.

  • Any promotional free-shipping offers are subject to specific terms and conditions.

Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS, WhatsApp, or email to track your delivery.

Delivery Issues

  • If the delivery fails due to an incorrect address or customer unavailability, re-shipping charges may apply.

  • Home Made is not responsible for delays caused by courier partners after dispatch.

Damaged or Missing Packages

If you receive a damaged package or any item is missing:

  • Please inform us within 48 hours of delivery

  • Share clear photos/videos of the package and product for verification

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